Make a Complaint

If you're not happy about the way you have been treated or the way something has been dealt with please discuss it with a member of staff at the time and hopefully the matter can be resolved to your satisfaction. Where this is not possible you should ask for your difficulties to be treated as a formal complaint. 

To make a complaint online, please complete the form below. If you would prefer to contact us by email you can send your complaint to complaints@govanhillha.org, or you can phone the Association on 0141 636 3636 and ask to speak to our Information Officer Saqib Malik. 

If you are looking to make a request under Freedom of Information (FOI) please click here. For Environmental Information (EIR) please click here. If you are looking to make a Subject Access Request(SAR) please click here.  

Are you a tenant of Govanhill Housing Association? (Required)

Please provide us with your contact details below so that we can resolve this complaint.


Information on our complaints procedure can be found in the complaints leaflet in our documents library. 
Information on how we handle and use your personal information that you provide to us is included in our privacy policy.