Freedom of Information Requests

About Freedom of Information

The Freedom of Information (Scotland) Act 2002 (the Act) requires Scottish public authorities (including Housing Associations) to adopt and maintain a publication scheme which has the approval of the Scottish Information Commissioner, and publish information in accordance with that scheme.

Authorities are under a legal obligation to:

  1. publish the classes of information that the authority makes routinely available
  2. tell the public how to access the information and whether information is available free of charge or if payment is required

We have adopted the Model Publication Scheme 2018, produced and approved by the Scottish Information Commissioner. The Scheme can also be viewed on the Scottish Information Commissioner website.

The scheme sets out our commitment to make certain classes of information routinely available, such as policies and procedures, minutes of meetings, annual reports and financial information. We have developed a Guide to Information for this purpose and this also contains details of the environmental information that we routinely make available.Alongside the Act, the Environmental Information (Scotland) Regulations 2004 (the EIRs) provide a separate right of access to the environmental information that we hold. 

This page on the Scottish Information Commissioner’s website also gives a useful overview of Freedom of Information and your rights.

Making a request for Information 

If you have a request for information, please complete and submit our Freedom of Information Request Form. Requests can also be made in writing, by email, video or audio tape.


If you have any questions or require a copy of the Model Publication Scheme 2018 or the Guide to Information in a different format, please contact:
Saqib Malik
Information Officer
t: 0141 636 3636  (ask to speak to Saqib Malik or state that you are looking to make an FOI request)
e:foirequest@govanhillha.org
Under Freedom of Information legislation, information may be withheld if there is a good reason for doing so. If we withhold information, we will let you know why. If you are unhappy with our decision, or with the way we have dealt with your request, you can ask us to review our decision. If you do not agree with the outcome of the review, you can ask the Scottish Information Commissioner to investigate.