The Association issues factoring invoices on a quarterly basis covering the following periods:
1 January – 31 March
1 April – 30 June
1 July – 30 September
1 October – 31 December
The invoices are issued in March, June, September and December.
Your bill will include charges for the following
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Management fee
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Buildings insurance
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Your share of common repairs (as per your title deeds)
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Common services (such as close cleaning)
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Insurance excess (where applicable)
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Account management
Administration fees apply for the management of accounts that fall into arrears
Accounts in arrears may be subject to a £40 arrears administration fee for all the work undertaken by the Association in terms of reminder letters, phone calls and visits
All costs relating to legal action will be recharged to the owner
Interest will be charged in respect of all arrears that are outstanding for more than eight weeks where no arrangement has been made for payment – interest will be charged at 4% above the Bank of Scotland base rate
We offer owners a variety of payment methods as follows
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Bank transfer
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At any Pay Point using your Allpay card (A charge is made in respect of replacement cards)
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Online or by telephone to Allpay (Tel. 03300416497 / www.allpayments.net)
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Debit card/credit card
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Direct Debit – please contact the Factoring Team and we will set this up for you.
Please note that we do not accept cash payments