Use our online form below to report a repair, or contact our maintenance team on 0141 636 3636.
Please note, online repairs cannot be dealt with outwith our normal office opening times.
Emergency repairs should be reported by telephone to ensure an urgent response and so that access arrangements can be made with you.
Association Repair Timescales
The Association will undertake to carry out repairs within the timescales noted bleow.
Repair Category |
Time to Complete |
| Emergency | 4 hours |
| Appointment | 15 working days |
Out of Hours Emergency Repairs
If you have an emergency repair outside of office hours please phone one of the numbers below.
Tenant Heating Repairs: City Technical Services on 0333 202 0708
Tenant Health and Safety Emergency Internal Repairs: MEARS on 0203 5893140
Other Emergency Repairs: Pointer Call Handling Service on 0141 552 8647